Peer Review History: Comparative Analysis of AI-powered Outbound Dialer Campaigns vs. Legacy Outbound Dialer Campaigns (Contact Center)

Editor(s):

(1) Dr. Mohd Zuber, Associate Professor, Scope Global Skills University, India.

Reviewers:

(1) Rachit Garg, Jain (Deemed-to-be) University, India.

(2) G. Vidhya, Annnamalai University, India.

(3) Hirenkumar Mistry, USA.

(4) Chirag Mavani, USA.

Additional Reviewers:

Additional Reviewers: (Comments received after deadline)

Open Peer Review Policy: Click Here

Specific Comment:

Average Peer review marks at initial stage: 8.7/10

Average Peer review marks at publication stage: 9/10

Peer Review History:


Stage 1 | Original Manuscript | File 1 | NA


Stage 2 | Peer Review Report_1 (Rachit Garg, India) | File 1 | NA


Stage 2 | Peer Review Report_2 (G. Vidhya, India) | File 1 | NA


Stage 2 | Peer Review Report_3 (Hirenkumar Mistry, USA) | File 1 | NA


Stage 2 | Peer Review Report_4 (Chirag Mavani, USA) | File 1 | NA


Stage 2 | Revised_MS_v1_and_Feedback_v1 | File 1 | File 2


Stage 3 | Comment_Editor_1_v1 | File 1 | NA


Posted in Review History.