Peer Review History: Exploring Customer Perceptions of Siaga Tour Services through SERVQUAL Dimensions and Customer Satisfaction Index (CSI)

Editor(s):

(1) Prof. Chun-Chien Kuo, University of Business, Taiwan.

Reviewers:

(1) Ghaliya Al Atar, Oman College of Health Sciences, Oman.

(2) Azim Salahi Kojour, Shafagh Tonekabon Institute of Higher Education, Iran.

(3) Nassar Ahmed, University of Kashmir, Srinagar, India.

Additional Reviewers:

(1) Dattatraya Vilas Harpale, Gokhale Education Society, HPT Arts & RYK Science College, India.

(2) Indra Meghrajani, Narayana Business School (GTU), India.

(3) Po-Hsien Chiu, Cheng Shiu University, Taiwan.

(4) Prem Kumar, Garden City University, India.

Open Peer Review Policy: Click Here

Specific Comment:

Average Peer review marks at initial stage: 7.83/10

Average Peer review marks at publication stage: 9/10

Peer Review History:


Stage 1 | Original Manuscript | File 1 | NA


Stage 2 | Peer Review Report_1 (Ghaliya Al Atar, Oman) | File 1 | NA


Stage 2 | Peer Review Report_2 (Azim Salahi Kojour, Iran) | File 1 | NA


Stage 2 | Peer Review Report_3 (Nassar Ahmed, India) | File 1 | NA


Stage 2 | Revised_MS_v1_and_Feedback_v1 | File 1 | File 2


Stage 3 | Comment_Editor_1_v1 | File 1 | NA


Posted in Review History.